Cypex (“we,” “us,” or “our”) is a cybersecurity and threat intelligence company that provides solutions to help customers safeguard their data and secure their business operations.
This Privacy Policy (“Policy”) outlines how we collect, use, maintain, and disclose information from users of our website, prospective customers, job candidates, and users of our products and services (collectively, “Services”). This Policy also applies to scenarios where we act as a data controller. For clarity, terms such as “you,” “your,” and “user” refer to individuals whose personal information we may collect, and these terms are used interchangeably within this Policy.
If you have any questions or concerns regarding our use of your personal information, please contact us using the details provided at the end of this Policy.
1. Information We Collect and How We Use It
A. Information We Collect
We may collect personal and non-personal information, including but not limited to:
– Technical data: IP addresses, browser type, device identifiers, operating systems, Internet service providers (ISPs), and other technical data.
– User credentials: From users who require login access to our Services, we collect usernames, passwords, and other credentials for account authentication.
– Other information: Data voluntarily submitted by users via our website, Services, or communication channels, such as contact information and preferences.
Our Services are not designed for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will promptly delete it. Please contact us at [email protected] if you believe we have any information from or about a child under 18.
B. Purpose of Collection
We collect information for various legitimate business purposes, including but not limited to:
– Operating, maintaining, and improving our Services.
– Verifying user identities and providing access to our Services.
– Communicating with users regarding their accounts or our offerings.
– Processing payments and fulfilling customer requests.
– Enhancing user experience and troubleshooting technical issues.
– Preventing fraud & malicious behavior, complying with legal obligations, and enforcing our legal rights.
C. Information Sharing
We do not sell or trade personal information. However, we may share information with third-party service providers to support the operation and security of our Services, or as required by law. These service providers may access personal information solely for the purpose of performing their services, and they are bound by confidentiality agreements.
In specific situations, such as legal obligations, mergers, or acquisitions, we may also share or transfer personal information as needed to comply with legal requests, ensure security, or fulfill contractual obligations.
2. Legal Basis for Processing (For EEA/UK Visitors)
For visitors from the European Economic Area (EEA) or the United Kingdom, the legal basis for processing your personal information depends on the context. Typically, we process your personal data:
– To fulfill a contract with you.
– In our legitimate business interests that are not overridden by your data protection rights.
– With your consent, where applicable.
– To comply with legal obligations.
If you require more information on the legal basis for data collection, please contact us at [email protected]
3. Cookies and Similar Technologies
We use cookies and other tracking technologies (such as web beacons and tags) to improve the functionality of our website, customize user experiences, and gather data on browsing behavior. You can adjust your cookie preferences via your browser settings.
4. Our Services
In most cases, our Services handle metadata, such as login times, device usage, and software data. This metadata may occasionally contain personal information, such as usernames or file paths. Typically, this data is provided to us by corporate entities (e.g., our customers or partners), and we do not engage directly with individuals regarding their personal data unless specified otherwise.
We do not use the personal information collected through our Services for direct marketing purposes, nor do we share this information with third parties for marketing.
5. Data Security
Protecting your data is our top priority. We employ industry-standard security measures to prevent unauthorized access, alteration, or destruction of your personal information. These measures apply both during data transmission and storage. If you have questions regarding our security practices, please contact us at [email protected]
6. International Data Transfers
As a global company, we may transfer and store your personal data across international borders, including outside the European Economic Area (EEA). We take appropriate measures to ensure that your data is protected in compliance with applicable data protection laws during such transfers.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. We may retain aggregated or anonymized data indefinitely for analytical purposes.
8. Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
– Access, correction, and deletion: You can request access to your personal data, request corrections, or ask us to delete your information.
– Objection and restriction: You may object to or request that we restrict the processing of your personal data.
– Data portability: You have the right to request a copy of your data in a structured format.
– Consent withdrawal: If we process your data based on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Any significant changes will be communicated to you via email or a prominent notice on our website. We encourage you to review this Policy regularly for the latest updates.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at [email protected]